Coronavirus Update

17th March 2020 | Dear all NCN parents, we have reviewed the latest Government Coronavirus guidance and so when we open tomorrow, we will have some new procedures.
Firstly, we just need to state if you or your child (or anyone in your household) has symptoms of Coronavirus, please do not come to nursery, as you now need to self-isolate for 14 days.
We are already endeavoring to social distance in our nurseries, with only employees now enter the buildings. However, you need to be aware that we have requested that vulnerable people (those with serious underlying health issues or pregnant women) take paid holiday, such that they prioritize their own safety. This is only a very very limited number of staff.
This may mean that we will be following guidelines already in place from OFSTED, to relax staff to children ratios. We will only do this on the basis that we have risk assessed and we are confident that all children in our care are safe. However, we may now change how we allow children free access to both the indoors and outdoor spaces. If you would prefer that your child does not attend, then you can make this choice, however funding will still be claimed and fees will still be chargeable.
Please be understanding, in this difficult time for us all.

15th March 2020| Dear Parents, we are doing our very best to remain open, so that all our parents can continue to work, whilst also minimizing the risk of COVID-19 to staff.
We are therefore taking the decision that it would be better for parents to part from their child outside the nursery to minimize the adult to adult ‘close contact’ in our building. Staff will be manning the doors to collect the children from you, so please remain outside, do not ring the doorbell and wait for staff to open the door for you. If you calmly explain this new process to your child before arrival, it should not concern them when they arrive. We will try to establish the most effective process to feedback to you critical information about your child’s day at collection. Please bare with us regarding this and help us by moderating what information you need to know!

On entry to nursery all children will be taken to wash their hands. We will leave the santizer at the entrances, for use by staff and delivery drivers etc who may need to ring the doorbell. You will no longer need to use this on yourself and your children.

We thank you for your understanding and co-operation in this matter. We all just need to do our best, in these difficult times.

12th March 2020 | Dear all nursery parents, following the Government’s latest Coronavirus guidance update this afternoon, we please ask that if you or your child are showing mild symptoms of either a new constant cough or a high temperature, please to not come to nursery. You are now required to self-isolate for 7 days, after which time you can return. Please let us know that you will not be arriving and that you are self-isolating, so that we know when you are able to return. 

 Please be assured we are doing everything possible to prevent the COV-19 virus from gaining access to and spreading within our setting

  • We have installed sanitising stations at the entrances to our nurseries and ask all visitors to the setting to thoroughly cleanse their hands before entering the building
  • We are sanitising high contact areas such as door handles, taps etc on a regular basis during the day
  • Children and staff are washing their hands for 20 secs regularly during the day.
  • Our staff are fully aware of the seriousness of the situation and know their responsibility to inform us if they develop symptoms or need to self-isolate due to travel etc.
  • We are following the latest advice, as it is issued from 

We do not want this virus to spread to those who are most vulnerable, which is largely older adults. 

Symptoms of Coronavirus

The symptoms of Coronavirus are:

  • a cough
  • a high temperature
  • shortness of breath

But these symptoms do not necessarily mean you have the illness. The symptoms are similar to other common illnesses such as cold and flu. 

Likewise you do not have to be very ill to be infected. Some people may not even know they have the illness. 

How to avoid catching or spreading coronavirus


  • wash your hands with soap and water often – do this for at least 20 seconds
  • always wash your hands when you get home or into work
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin straight away and wash your hands afterwards
  • try to avoid close contact with people who are unwell


  • do not touch your eyes, nose or mouth if your hands are not clean


Check if you need Medical Help

NHS 111 has an online coronavirus service that can tell you if you need medical help.

Please bare with us!

One of the consequences of the panic buying is that we have just started to find that what we have ordered from the supermarkets is not what is being delivered. Please be assured that your children will continue to have lovely home cooked meals, but our menus may need to change on a daily basis, as our deliveries change.